How to Buy from American Gold Exchange (AGE)
You can buy from AGE either:
- Online at Amergold.com, using our secure shopping cart and checkout, or
- By phone, by speaking directly with an AGE representative who can help you build and confirm your order.
Both methods follow the same steps for locking in price, sending payment, and arranging insured delivery.
A typical online purchase looks like this:
- Browse Amergold.com and choose your products.
- Add items to your cart and proceed to checkout.
- Enter your contact and shipping information.
- Choose your payment method and review your final total.
- Submit your order to lock in your pricing and receive a confirmation email.
AGE is happy to guide you by phone as you complete these steps, especially on your first order.
If you prefer more personal assistance, call AGE during business hours. We will discuss your goals and budget, suggest products, quote live pricing, collect your shipping and payment details, and then issue a verbal and emailed confirmation so that you can review everything.
Absolutely. Many first‑time buyers feel this way, and it is part of our job to help. We can stay on the phone with you while you review products on Amergold.com, help you decide what to put in your cart, and talk you through checkout so you feel confident about every click.
To simplify the process, it helps to know:
- Your approximate budget
- Whether you’re leaning toward gold, silver, or both
- Your shipping address and contact info
- Your preferred payment method and bank or card details (if needed)
If you’re not sure which products fit your situation, we will talk through the options and recommend a simple starting point.
Yes. Online, you’ll see a final review screen showing your products, quantities, prices, shipping, and any tax before you submit your order. By phone, we read the order back to you and send an email confirmation so you can verify everything.
Once your order is confirmed:
- You receive an order confirmation showing your products, quantities, and locked‑in price.
- You send payment within the required time frame using your chosen method.
- After your payment clears, your order is released to our shipping team.
- We pack your metals in discreet packaging and ship via a major carrier with insurance.
- You receive tracking information and can follow the shipment until delivery.
If you have questions at any point, you can contact AGE and we’ll walk you through the status in plain language.
Because metals prices move constantly, confirmed orders are generally considered final and can only be changed or canceled according to our order policy, which may include fees and any market loss. If you notice a problem, contact us immediately so we can explain your options before making any changes.